Delete my data.

How to request deletion

1. Open the Data Request form and choose “Delete my personal data”.
2. Enter the email address you used with us and a short description.
3. We email you a confirmation link — click it within 48 hours so we know the request is really from you.
4. Our team processes it and emails you when it’s done.

You can also email support@jpkp.in from your registered address, or call +91 7988722672.

What gets deleted

• Your name, email, username, address and contact details on your account — permanently anonymised.
• Chat / message history and notifications tied to your account.
• Login and verification records (one-time codes, sign-in attempts).
• Your name, email and phone on any enquiry you submitted.
• Any referral codes you own are deactivated.

What we keep, and why

Some records must be retained to meet legal, tax and contractual obligations even after a deletion request:

• Invoices, payments and quotations — required for accounting and tax law.
• Project / contract records — required for the duration of, and after, a business engagement.
• Security and audit logs — kept to detect and investigate misuse.

Where records are kept, the link to your identity is anonymised wherever possible.

Timing

We aim to acknowledge within 72 hours and complete straightforward deletions within a reasonable period. Requests involving an active project may take longer; we will tell you if so.

Privacy Policy  ·  Privacy Rights  ·  Data Request