Terms & Conditions

Last updated: 9 September 2026

These Terms & Conditions (“Terms”) govern your use of the JPKP Technologies Private Limited website at jpkp.in and, together with any written proposal, quotation or agreement we sign with you, your engagement of JPKP Technologies for work. In these Terms, “JPKP Technologies”, “we”, “us” and “our” mean JPKP Technologies Private Limited, C/O Jagpal Kasyap, Hathwala Road, Sita Ram Colony, Old Thana, Samalkha, Panipat, Haryana 132101, India (GSTIN 06AAECJ4833H1ZM); “you” and “your” mean the person or organisation using the website or engaging us.

1. Website use

By accessing this website you agree to these Terms. If you do not agree, please do not use the site. You must be at least 18 and able to enter into a contract. You agree not to misuse the site — for example by attempting to gain unauthorised access, probing for vulnerabilities, scraping at scale, submitting false information through our forms, or interfering with its normal operation.

The content of this website may change without notice. Text, layout, design, graphics and code on the site are owned by or licensed to us; you may not copy or reuse them beyond normal browsing without our written permission, and you may not frame or hot-link our pages without consent. Third-party names and marks shown on the site belong to their respective owners.

2. Services, proposals and quotations

We provide website design and development, e-commerce, web and mobile application development, custom software, SEO and digital marketing services. The specific work, deliverables, assumptions, timeline and price for an engagement are set out in a written proposal, quotation or statement of work (“Project Document”). If there is a conflict between a signed Project Document and these Terms, the Project Document governs for that engagement.

A quotation is valid for the period stated on it (30 days if not stated) and is based on the requirement as understood at the time. It is not a fixed price for work outside the stated scope. Estimated timelines assume you provide content, access, approvals and feedback promptly.

3. Your responsibilities

Provide accurate, complete instructions and a clear point of contact.
Provide text, images, logos, product data and other materials in usable form, and the access we need (for example hosting, domain, analytics, social or payment-gateway accounts).
Confirm that you own or are licensed to use all materials you supply, and that they do not infringe anyone's rights or break the law.
Review and respond to deliverables and requests for approval within a reasonable time.
Keep your own backups of materials you send us.

If your delay prevents us from proceeding, we may reschedule the work and adjust timelines and, where the delay is prolonged, invoice for work completed to date.

4. Payments

Fees, the payment schedule and any taxes are set out in the Project Document. Unless stated otherwise, prices are exclusive of GST, which is charged as applicable.
Most projects are invoiced in stages — typically an advance to begin, one or more milestone payments, and a balance before final delivery or go-live. Retainer services are invoiced in advance for each period.
Online payments are handled by our payment provider (Razorpay); other methods (bank transfer, UPI) may be agreed in writing.
Invoices are payable by the date shown on them. We may pause work on overdue accounts after notice, and may charge reasonable costs of recovery for amounts that remain unpaid.
Amounts already paid for work performed are non-refundable except as set out in our Cancellation & Refund Policy.

5. Change requests

If you ask for work beyond the agreed scope, we will tell you the effect on price and timeline before proceeding. Approved changes are billed at the rate in the Project Document, or at our standard rate if none is stated.

6. Third-party services, hosting and domains

Projects often rely on third-party services — hosting, domain registrars, payment gateways, email providers, plugins, APIs, fonts and libraries. Those services are governed by their own terms, and their availability, pricing and behaviour are outside our control. Unless your Project Document says we host the site, hosting and domain registration are arranged and paid for by you in your own account, and you are responsible for renewing them. We are not liable for loss caused by a third-party service outage, price change, suspension or discontinuation.

7. Intellectual property

Your materials. Content and materials you supply remain yours. You grant us a licence to use them for the purpose of delivering the project.
Delivered work. On full payment of all sums due for a project, the custom work we create specifically for you as a deliverable (for example page designs and project-specific source code) is assigned to you or licensed to you as stated in the Project Document.
Our tools and know-how. We retain ownership of our pre-existing materials, frameworks, libraries, components, development tools and general know-how, including anything of that kind incorporated into the deliverables, and grant you a non-exclusive licence to use them as part of the delivered work.
Third-party components. Open-source and licensed third-party components remain under their own licences.
Until full payment, any licence to use the deliverables is conditional and may be suspended.

8. Portfolio and case studies

Unless you tell us in writing not to, we may identify you as a client and show a description, screenshots and a link to the delivered work in our portfolio, case studies and marketing. We will not disclose information you have marked confidential.

9. Confidentiality

Each party will keep the other's non-public information confidential and use it only for the engagement. This does not apply to information that is public through no fault of the receiving party, was already known to it, or must be disclosed by law. This clause survives completion of the project.

10. Warranties and disclaimers

We will perform our services with reasonable skill and care. For a period stated in the Project Document (30 days from go-live or delivery if not stated), we will correct reproducible defects in our work at no charge, provided the work has not been altered by you or a third party and is running in the environment we delivered it to. This does not cover new features, content changes, third-party updates, or issues caused by your hosting, your changes or misuse.

Except as expressly stated, the website and our services are provided “as is”, and we do not warrant that the site or any deliverable will be uninterrupted, error-free, or free of all vulnerabilities, or that information on the website is complete or current. Any warranties implied by law are excluded to the extent permitted.

11. SEO and digital-marketing disclaimer

SEO and digital-marketing results depend on factors outside our control, including search-engine and platform algorithms, competition, your market and your own actions. We do not guarantee particular rankings, traffic, leads, conversions or revenue, and any projections are estimates, not commitments.

12. Website and application security

We follow reasonable secure-development practices. After a site or application is handed over, keeping it secure — applying updates, managing hosting and access, monitoring and taking backups — is your responsibility unless you have a written maintenance agreement with us. We are not responsible for a compromise caused by your hosting, your credentials, third-party components, or changes made by you or others after handover.

13. Suspension and termination

Either party may terminate an engagement on written notice if the other materially breaches these Terms or the Project Document and does not fix the breach within 14 days of notice. We may suspend work or website access for non-payment, or for use of the website that breaches these Terms. On termination you must pay for all work performed and third-party costs incurred up to the termination date; clauses that by their nature should survive (payment, IP, confidentiality, liability, indemnity, governing law) continue to apply.

14. Refunds

Cancellations and refunds are governed by our Cancellation & Refund Policy.

15. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law. Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data, goodwill or business, however caused; and our total liability arising out of or in connection with an engagement is limited to the fees paid by you to us for that engagement in the 6 months before the event giving rise to the claim. Our liability for use of the website (where there is no paid engagement) is limited to the maximum extent permitted by law.

16. Indemnity

You will indemnify us against claims, losses and reasonable costs arising from materials you supply, from your use or operation of a deliverable (including compliance with laws and taxes applicable to your business and any e-commerce you conduct), and from your breach of these Terms.

17. Governing law and jurisdiction

These Terms and any engagement are governed by the laws of India. Subject to any dispute-resolution steps in a signed Project Document, the courts at Panipat, Haryana have exclusive jurisdiction, without prejudice to our right to seek relief in any court of competent jurisdiction to protect our intellectual property or confidential information.

18. General

These Terms and the applicable Project Document are the entire agreement between us on their subject matter and supersede earlier discussions. If a provision is unenforceable, the rest continues in effect. A delay in enforcing a right is not a waiver of it. Neither party may assign the engagement without the other's written consent, except that we may use qualified subcontractors and remain responsible for their work. Neither party is liable for failure caused by events beyond its reasonable control. We may update these Terms by posting a revised version here; the version in force when you engage us applies to that engagement.

19. Contact

JPKP Technologies Private Limited
C/O Jagpal Kasyap, Hathwala Road, Sita Ram Colony, Old Thana, Samalkha, Panipat, Haryana 132101, India
Email: support@jpkp.in · Phone: +91 7988722672

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